Feature Ideas

This will allow you to assign calls, voicemails, chats and tasks to specific users.

An easy way for customers to report spam messages and spam calls directly from the phone or mobile app so these numbers can be reviewed and blocked at the network level. n option that prevents my business phone number from being added to group messages broadcast lists or mass message groups without my approval This is becoming a serious issue causing daily disruptions.

Option to share folders and files and get a URL

When the company has more than one phone number, and I return a call, it should dial out with the number that the caller called in to.

Do you have a feature that I should be able to prepare a text message, and it should be saved in the drafts same as on a regular phone? Also, can I schedule a text to send later ?

Add A Filter By Button to filter Unread Voicemails

I'm getting many messages and need to scroll down to find a unread message.

For people who are on the go constantly and do not have a smart phone or device compatible with the app. Call the main company number (through DISA) > option 1: dial out directly > option 2: hear a playback list of phone numbers for missed calls. After each phone number plays, the user will have the option to Hear the voicemail (if one has been left) Call back. If the user decides to hear the VM, they should then have the option to Call back that number Return to the phone number list for missed calls Return to the dial tone to make a traditional DISA outbound call.

We can create a feature where voicemail escalation will automatically stop if anyone in the company dialed the number that left the voicemail.

Filter unread messages on desktop

Have the ability to forward a call prior to answering it.

I want to record my phone calls and receive an email with the text that was spoken...

Have the ability to trigger actions based on events. Send a SMS outside of business hours. Create a task for missed calls and more!!