We're excited to introduce new automation features, reporting enhancements, and mobile improvements designed to help you communicate more efficiently than ever before!

💬 Enhanced SMS Auto Reply Configuration

Our SMS Auto Reply system is now more powerful and flexible than ever:

📅 Create automatic replies for recurring dates that repeat every year (perfect for holidays and annual events)

🕒 Configure replies for specific dates and times

🏢 Set automatic responses based on your business hours

🔑 Create keyword-based replies that automatically respond when a message contains specific words or phrases

Whether you're managing after-hours messages, holiday schedules, or common customer questions, automation has never been easier.

🔍 New Chat Filters

We've added new filters to the chat section, making it easier to find and organize conversations.

💬 Quickly locate the messages that matter most

⚡ Improve productivity with faster conversation management

📞 Redesigned Call History

We've completely redesigned the call history experience to provide a cleaner layout and easier access to call information.

📋 Improved visibility of call details

⚡ Faster navigation and better usability

🎨 Modernized design throughout

📊 New Reports & CSV Exporting

We've expanded our reporting capabilities with new report options and export features.

☎️ New Calls to Return Report to help ensure no customer gets overlooked

📄 Export reports in CSV format for easier analysis and integration with other tools

📈 Additional reporting enhancements and improvements

📱 iOS Updates

iPhone users now have even more flexibility and control over their calling experience.

💬 Decline Call with SMS Quick Reply — quickly send a text message when you're unable to answer

📞 Native Call History Option — choose whether Reliable PBX calls appear in your iPhone's native call history

🔗 Call Grouping — consecutive calls from the same person are now automatically grouped together for a cleaner call history experience. Prefer the old behavior? This feature can be disabled in Settings.

🛠️ Various bug fixes and performance improvements

✨ Thank you for your continued feedback and support. We're committed to making Reliable PBX more powerful, efficient, and user-friendly with every release! 🚀📞💬

This release brings major improvements to contacts, desktop performance, and call handling—making your daily workflow faster and more powerful than ever!

📇 All-New Contacts Experience

We’ve completely rebuilt the contacts module with a fresh design and major performance upgrades:

⚡ 3x faster performance

📂 Support for up to 20,000 contacts with zero slowdown

✏️ New customizable fields to fit your business needs

📥 Excel contact import fixed in the desktop app

This is our most powerful contacts update yet — faster, smarter, and more customizable than ever!

🖥️ Desktop App Enhancements

We’ve made several improvements to boost productivity and reliability:

🚀 Improved overall desktop app performance

📊 Fixed multiple bugs in the Queues Dashboard for smoother and more accurate monitoring

🔐 Added Queue Login and Queue Pause functionality for better agent control

📞 Redesigned and enhanced desktop dialing experience for faster, more intuitive calling

✨ As always, thank you for your continued feedback and support. We’re excited for you to experience these improvements and look forward to bringing you even more powerful features soon!

We’re excited to announce a new feature that allows calls to route automatically based on Assur melacha.

That means whether it’s Shabbat or a Jewish holiday, your calls can now be handled differently once the time of Shabbat or Yom Tov begins.

This is just the first step in a broader set of capabilities we’re building. We plan to expand on this feature with more options and flexibility.

👉 We’d love your feedback!

Can you see yourself using this feature?

What enhancements or additional rules would be most helpful for your needs?

Your input will help shape the next phase of development.

We’re excited to bring you a fresh update with some great new features and improvements. Here's what's included in this release:

🔍 New T9 Search in the Dialer (Mobile Devices):Introducing a new T9 search in the dialer for mobile devices! 📞 You can now easily search through both your business and personal contacts, making it quicker and more efficient to find the contact you need. 📱

💬 Improved Conversation Flow:Starting a new conversation just got easier! 🗣️ We’ve revamped the flow to make it more intuitive and user-friendly, so you can quickly jump into conversations without any hassle.

📱 Urgent Call Notes on iOS:iOS users, your calls just got more insightful! 📝 You can now view urgent call notes while on a call. If the contact has an urgent note, their name will appear in red for quick identification. Stay on top of important information during your calls! 🚨📲

🔍 New Call History Search (iOS):

We’ve added a new call history search feature on Android and web. Now, you can search through everything related to a call, including transcriptions. 📜

🔧 Bug Fixes and Improvements:We’ve also made various bug fixes and performance improvements to enhance your overall experience. We're always working to make your communication smoother and more reliable.

Thank you for your feedback and continued support as we continue to improve and innovate! 🌟📞

We’re excited to introduce a set of new features and improvements to enhance your experience. Here’s what’s included in this release:

📱 Mobile App Calling Update:

Calling on our mobile apps has been improved! 📞 The calling feature is now more reliable and clearer, ensuring better communication every time you make a call. 📱🔊

🔍 New Call History Search (Android & Web):

We’ve added a new call history search feature on Android and web. Now, you can search through everything related to a call, including transcriptions. 📜 This feature will be available soon on iOS!

💬 Rewritten Chat:

The chat experience has been completely rewritten across Android, iOS, and the web app! 📝 Failed messages will no longer be deleted and will be automatically resent, ensuring that your conversations are always seamless. 📲🔄

📝 Drafts Feature on Web App:

Introducing the local drafts feature on the web app! ✍️ Save unfinished messages and return to them later. Stay organized and never lose track of your work-in-progress messages! 💻📌

📇 Fixed Contact Sync to Chats:

Now, when you have a saved contact, their name will appear next to the chat. 📱💬 This ensures you always know who you're chatting with!

We hope these updates make your experience smoother, and as always, we appreciate your feedback! Thank you for being part of our journey! 🌟📞

We're excited to announce our latest release with powerful new features and essential fixes. Here’s what’s new:

🛍️ New Marketplace Launch:

Introducing our new marketplace! 🌐 Our first integration allows you to send an automatic response to customers who message after hours or on holidays. Stay tuned for many more integrations coming soon to further streamline your customer interactions!

🖥️ Chrome Extension (Beta):

Try out our brand-new Chrome extension! 🎉 With this extension, you can answer, hang up, hold, and mute calls from any tab. Plus, highlight any number in Chrome and dial directly from the Reliable PBX app. This extension is currently in beta—reach out to us if you’d like to give it a try!

📅 Dashboard and Call History Bug Fix:

We resolved an issue with the date picker in the dashboard and call history, ensuring it now selects the correct dates every time. Accurate data at your fingertips!

📱 iOS Updates:

- Improved Calling Experience: Enhanced call stability for smoother conversations.

- Silence Issue Fix: Fixed the issue where some users experienced silence when calling other extensions.

- Chat Filters: Now you can filter chats by unread messages and groups, keeping your conversations organized and accessible.

📱 Android Updates:

- Permission Fix: Resolved an issue that caused the app to freeze due to permission settings.

- Silence Calls with Volume Button: Easily silence incoming calls by pressing the volume button, giving you quick control over your notifications.

Thank you for your feedback and for helping us improve. We’re excited for you to explore these new features and fixes! 🌟📞

Here's what's included in our latest minor release:

📞 Redesigned Switchboard for Desktop App:

Experience a fresh look and feel with our redesigned switchboard! 🔄 We've revamped the layout to enhance usability and efficiency. Now, seamlessly switch between listen, coach, and talk to both parties within the same call, eliminating the need to hang up and redial. Enjoy uninterrupted communication and greater flexibility during your calls.

🔧 Fixed Call History Bug:

Resolved an issue where the My Extension and All Extension buttons were disappearing from the call history. You can now access your call history with all functionalities restored for improved user experience.

We're committed to enhancing your communication experience. Thank you for your continued support and feedback! 🌟📞

We're excited to announce some enhancements and fixes to improve your communication experience. Here's what's included in this minor release:

📞 Redesigned Switchboard and Enhanced Call Management:

Experience a fresh look and feel with our redesigned switchboard! 🔄 We've revamped the layout for improved usability and efficiency. Now, you can seamlessly switch between listen, coach, and talk to both parties within the same call, eliminating the need to hang up and redial. Enjoy uninterrupted communication and greater flexibility during your calls.

📱 iOS Audio Bug Fix:

We've addressed an issue where audio was not working when answering calls on iOS devices. 📲 With this fix, you can now enjoy clear and uninterrupted audio during your calls on iOS. Thank you for your patience, and we apologize for any inconvenience caused.

We're dedicated to continually improving our platform to meet your needs. Thank you for your valuable feedback and for choosing us for your communication solutions! 🌟📞

NOTE: YOUR MOBILE APP CALLING MIGHT STOP WORKING.

Please email support@reliablepbx.com if it does, so we can configure your extension for the new update.

We're thrilled to introduce some major enhancements that will elevate your communication experience. Here's what's new in this release:

📱 Group Messaging:

Say hello to group messaging! 📧 Now, you can create groups with up to 10 numbers, making it easier than ever to communicate with multiple contacts at once. Whether it's coordinating with your team or staying connected with customers, group messaging has you covered! 👥📲

💼 New Billing Module:

Introducing our new billing module! 💳 Admins can now manage invoices, subscriptions, payments, and statements seamlessly within the platform. From viewing and paying invoices to updating card details and checking balances, our billing module puts you in control of your finances. Stay organized and informed with ease! 💵💻

📇 Efficient Contact Management:

We've made it easier to manage contacts! When clicking on the contact icon from the call history and voicemail screens, you can now add the contact to the desired phonebook without leaving the screen. Streamline your workflow and keep your contacts organized effortlessly! 📞📇

📱 Personal Contacts Option on Mobile App:

Enjoy enhanced convenience with our mobile app! 📲 With the new personal contacts option in the contacts page, users can now access their personal contacts without needing to change settings. Stay connected on the go, effortlessly! 📞📱

📞 Bluetooth Device Integration for Android:

Say goodbye to fumbling for your phone during calls! 📲 With our latest update, Android users can now answer and hang up calls using their Bluetooth devices. Whether you're driving or multitasking, enjoy a seamless hands-free experience for enhanced convenience and safety. Stay connected effortlessly! 🎧🔊

We're committed to continually improving our platform to meet your needs. Thank you for your valuable feedback and for choosing us for your communication solutions! 🌟📱

We're excited to introduce some new features that will further enhance your productivity and streamline your workflow. Here's what's included in this minor release:

📝 Create Tasks from Call History and Voicemail:

Now, you can create tasks directly from call history and voicemail! Easily turn important calls and voicemails into actionable tasks with just a few clicks. Plus, you can play call recordings and voicemails directly from the task for quick reference. Stay organized and on top of your follow-ups! 📞✅🗒️

📞 Utilize Auto Dialer for Callbacks:

Take advantage of our auto dialer feature for efficient callbacks. After creating tasks from call history or voicemail, use the auto dialer to quickly and easily call back all the numbers you need to reach. It's the perfect solution for managing your callbacks with ease! 📲🔁

📊 Switchboard Functions in Queue Dashboard:

We've expanded the functionality of the queue dashboard to include switchboard functions. Now, you can access switchboard features directly from the queue dashboard, providing you with greater control and visibility over your communications. Manage your queues efficiently and effectively! 📞👥📊

We're dedicated to continually improving our platform to meet your needs. Thank you for your valuable feedback and for choosing us for your communication solutions! 🌟📞