All Announcements

๐Ÿš€ New Release: Version 2026.2.20 ๐Ÿš€

New Feature
Improvement
Fix

This release brings major improvements to contacts, desktop performance, and call handlingโ€”making your daily workflow faster and more powerful than ever!

๐Ÿ“‡ All-New Contacts Experience

Weโ€™ve completely rebuilt the contacts module with a fresh design and major performance upgrades:

โšก 3x faster performance

๐Ÿ“‚ Support for up to 20,000 contacts with zero slowdown

โœ๏ธ New customizable fields to fit your business needs

๐Ÿ“ฅ Excel contact import fixed in the desktop app

This is our most powerful contacts update yet โ€” faster, smarter, and more customizable than ever!

๐Ÿ–ฅ๏ธ Desktop App Enhancements

Weโ€™ve made several improvements to boost productivity and reliability:

๐Ÿš€ Improved overall desktop app performance

๐Ÿ“Š Fixed multiple bugs in the Queues Dashboard for smoother and more accurate monitoring

๐Ÿ” Added Queue Login and Queue Pause functionality for better agent control

๐Ÿ“ž Redesigned and enhanced desktop dialing experience for faster, more intuitive calling

โœจ As always, thank you for your continued feedback and support. Weโ€™re excited for you to experience these improvements and look forward to bringing you even more powerful features soon!